← Back to Hylura

Privacy Policy

Last updated: March 2026

Mitsukiyume LLC ("we," "us," or "our") operates the Hylura mobile application and website (hylura.com). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

Account Information

When you create an account, we collect your username and a hashed version of your password. We do not collect your real name, email address, phone number, or physical address unless you voluntarily provide it via support correspondence.

Photos and Scan Data

When you scan an item, your photo is sent to our servers for AI-powered analysis. Photos are processed in real time and are not permanently stored on our servers. Scan results (item identification, pricing data, Flip Score, comps) are returned to your device and stored locally.

Usage Data

We collect basic usage data including scan counts, subscription tier, and account creation date to manage your subscription and enforce scan limits.

Device Information

We may collect device type, operating system version, and app version for debugging and compatibility purposes.

2. How We Use Your Information

We use the information we collect to:

3. Third-Party Services

Hylura uses the following third-party services to operate:

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage and Retention

Account data (username, hashed password, subscription tier, scan count) is stored on our secure servers. Scan results and history are stored locally on your device and are not synced to our servers.

Photos submitted for scanning are processed in real time and are not permanently stored. Cached marketplace data (sold comps, pricing) may be retained temporarily on our servers to improve performance.

We retain your account data for as long as your account is active. If you delete your account, all associated data will be permanently removed from our servers within 30 days.

5. Data Security

We implement industry-standard security measures to protect your data, including encrypted passwords (bcrypt hashing), secure HTTPS connections, and access controls on our servers. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

To exercise any of these rights, contact us at support@mitsukiyume.com.

7. Children's Privacy

Hylura is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at support@mitsukiyume.com.

8. Camera and Photo Permissions

Hylura requests access to your device's camera and photo library solely for the purpose of scanning items for resale analysis. Photos are used only for item identification and pricing — they are not used for any other purpose, are not shared with other users, and are not permanently stored on our servers.

9. Display Names

If you choose to set a display name, it will be publicly visible on leaderboards and community features within the app. Display names are stored on our servers alongside your account data.

Display names must not contain profanity, racial slurs, sexually explicit language, or references to illegal activity. Hylura reserves the right to reset or ban display names that violate our policies. Display names are not used for advertising or shared with third parties.

You may change or remove your display name at any time from the Account screen. If your account is deleted, your display name will be permanently removed along with all other account data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app and on our website. Continued use of Hylura after changes are posted constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

11. Governing Law

This Privacy Policy is governed by the laws of the United States. Any disputes arising from this policy shall be resolved in accordance with applicable U.S. federal and state laws.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Mitsukiyume LLC
Email: support@mitsukiyume.com